1. Order Cancellation: a. You may cancel your order on BollyDad.in within 10 days from the date of purchase. b. To cancel your order, please contact our customer support team through the provided contact information on our website. Please provide your order details for reference. c. We will make reasonable efforts to process your cancellation request; however, we cannot guarantee that the cancellation will be successful if the order has already been shipped or processed.

  2. Refund Eligibility: a. Refunds may be provided if the cancellation request is made within 10 days from the date of purchase. b. Eligible for a refund are products that are in their original condition, unused, and with all original tags and packaging intact. Refunds are subject to inspection and approval by our team.

  3. Refund Process: a. If your cancellation request is approved and a refund is applicable, we will initiate the refund to the original payment method used for the purchase. b. The refund processing time may vary depending on the payment provider and the method of payment used. Please allow a reasonable period for the refund to be processed and reflected in your account.

  4. Non-Refundable Items or Services: a. Certain items or services may be non-refundable unless expressly stated otherwise. b. Examples of non-refundable items or services may include digital products, personalized or customized items, perishable goods, or services that have already been rendered.

  5. Damaged or Defective Products: a. If you receive a damaged or defective product, please contact our customer support team within 10 days from the receipt of the product. b. We may require evidence, such as photographs or a detailed description, to assess the damage or defect. c. If the damage or defect is confirmed, we will offer a replacement, repair, or refund based on the specific circumstances and the availability of the product.

  6. Return Shipping: a. If you are eligible for a return or exchange of a product, we may provide instructions for returning the item. You may be responsible for covering the shipping costs unless the return is due to our error or a defective product. b. It is recommended to use a trackable shipping method to ensure that the returned item is received by us.

  7. Changes to the Cancellation and Refund Policy: We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

  8. Contact Us: If you have any questions, concerns, or requests regarding this Cancellation and Refund Policy, please contact our customer support team at [contact information].

By using BollyDad.in and making a purchase, you acknowledge and agree to abide by this Cancellation and Refund Policy. If you do not agree with this policy, please refrain from making any purchases on our website.